Guarantees
1.Quality Guarantee – You can be assured of receiving beautiful, fine quality cubic zirconiums from Wink CZ. All our simulants have consistency of cut, size, shape and color so you can know you will get a stone that is from the highest quality rough for maximum performance.
2.Lasting beauty – We guarantee our cz’s will not fade, cloud or craze. Due to the variance of wear and the inherent hardness of cubic zirconium, we can not guarantee our stones against scratching or breakage. With reasonable wear, you can expect your stones to be serviceable for at least 2-4 years. At these prices, changing stones at any sign of wear is reasonable to keep the look of genuine gemstones without paying gemstone and diamond prices.
3.“See for Yourself” Inspection Guarantee – We want you to be pleased with your stone choice. Therefore we offer a pre-setting inspection option. Upon receipt of payment arrangements, we can send loose stones for your inspection. You have a ten day (10) day right to inspection and return and full refund less postage of any of our stones. See just how beautiful these stones are before you commit to a jewelry piece. We're happy to send the stones to you so you can “see for yourself”.
4.Total Satisfaction Guarantee – Gold and platinum jewelry carries a 100% “we’ll make it right or your money back” satisfaction guarantee on workmanship. Our craftsmen hold very high quality standards which we expect and you receive or we will remake the piece for you at no charge. Changes to original design ordered or resizing original order are the financial responsibility of the client. Workmanship is warranted for one year.
5.Custom Made Heirloom Treasures Guarantee – We use only master craftsmen of the trade for custom made pieces. We offer the same 100% satisfaction guarantee on workmanship for custom pieces Workmanship is warranted for one year.
